Help Center
Get support, find answers, and learn how to maximize your Section 3 compliance success.
Popular Help Topics
Find quick answers to common questions
Getting Started
Set up your account, configure compliance tracking, and start your first project
- • Account setup and configuration
- • First-time compliance tracking
- • Team member invitations
- • Basic reporting setup
HUD Reporting
Master HUD Section 3 reporting requirements and automated submissions
- • HUD Form 60002 automation
- • Quarterly reporting deadlines
- • Document requirements
- • Audit preparation
Worker Management
Track Section 3 workers, labor hours, and compliance benchmarks
- • Section 3 worker verification
- • Labor hour tracking
- • Compliance scoring
- • Performance analytics
Contract Management
Manage Section 3 contracts, businesses, and compliance requirements
- • Contract setup and tracking
- • Section 3 business verification
- • Subcontractor management
- • Performance monitoring
Analytics & Reports
Generate insights, track performance, and create custom reports
- • Dashboard customization
- • Performance metrics
- • Custom report generation
- • Data export options
Technical Support
Get technical assistance, troubleshoot issues, and optimize your setup
- • Platform troubleshooting
- • Integration assistance
- • Performance optimization
- • System maintenance
Frequently Asked Questions
Common questions about Section 3 compliance and our platform
What are the current Section 3 compliance benchmarks?
Under the 2020 Section 3 rule, covered projects must achieve 25% of total labor hours by Section 3 workers, with 5% by Targeted Section 3 workers. For contracting, 25% of total dollar amount should go to Section 3 businesses, with 5% to Targeted Section 3 businesses.
How does automated HUD reporting work?
Our platform automatically tracks all required Section 3 data and generates HUD Form 60002 quarterly reports. The system calculates compliance percentages, validates data integrity, and submits reports directly to HUD's systems, reducing manual work by over 90%.
Can I import existing project data?
Yes, we support bulk data import from Excel, CSV, and other common formats. Our onboarding team provides migration assistance to ensure seamless transfer of your existing compliance records, contracts, and worker data.
What kind of training and support do you provide?
We offer comprehensive training including live webinars, video tutorials, documentation, and one-on-one sessions. Our support team includes Section 3 compliance experts available via phone, email, and chat during business hours.
How secure is my compliance data?
We use enterprise-grade security with AES-256 encryption, SOC 2 Type II certification, and secure data centers. All compliance data is backed up daily and retained according to HUD requirements. We maintain strict access controls and audit trails.
Still Need Help?
Our compliance experts are here to help you succeed with Section 3 requirements.
Phone Support
(202) 968-7319
Mon-Fri 8AM-6PM EST
Email Support
support@rapidcompliance.net
Response within 4 hours
Live Chat
Available in Portal
Mon-Fri 8AM-8PM EST