Privacy Policy

Account Information: When you create an account, we collect your name, email address, organization details, and contact information necessary for Section 3 compliance tracking.

Usage Data: We collect information about how you use our platform, including compliance metrics, reporting activities, and system interactions to improve our services.

Technical Data: We automatically collect certain technical information including IP addresses, browser type, device information, and usage analytics to maintain platform security and performance.

Compliance Services: We use your information to provide Section 3 compliance tracking, HUD reporting, audit preparation, and related compliance management services.

Platform Improvement: We analyze usage patterns to enhance our platform features, develop new compliance tools, and improve user experience.

Communication: We use your contact information to send important updates about your compliance status, platform changes, and relevant regulatory updates.

Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes related to housing compliance requirements.

HUD Reporting: As part of our compliance services, we may share necessary information with HUD and other regulatory bodies as required for Section 3 reporting obligations.

Service Providers: We work with trusted third-party service providers who assist in platform operations, data processing, and compliance services under strict confidentiality agreements.

Legal Requirements: We may disclose information when required by law, regulation, court order, or government request related to compliance enforcement.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for data transmission and storage
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• SOC 2 Type II compliance certification
• Secure data centers with 24/7 monitoring

Access: You can request access to the personal information we hold about you and your compliance data.

Correction: You can request correction of inaccurate or incomplete information in your account or compliance records.

Deletion: You can request deletion of your personal information, subject to legal and regulatory retention requirements for compliance records.

Portability: You can request a copy of your compliance data in a structured, machine-readable format.

Opt-out: You can opt out of non-essential communications while maintaining necessary compliance notifications.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active account data: For the duration of your subscription plus 3 years
• Compliance records: 7 years as required by HUD regulations
• Audit documentation: 10 years for regulatory compliance
• Technical logs: 2 years for security and performance analysis

For privacy-related questions, requests, or concerns, please contact us: